Zoom Communications, Inc.
Information Technology · Application Software
Structural read: Zoom is the canonical post-pandemic SaaS de-rating - meetings TAM is mature, Online segment in secular decline, growth carried by Enterprise multi-product attach (Phone, CCaaS, Workvivo). AI Companion is bundled at no incremental cost - defensive moat, not a revenue line.
7B net cash, FCF margin ~35%, but revenue growth has compressed to ~3% YoY. The bull/bear gap is whether AI Companion + Phone + CCaaS attach can re-accelerate net retention before Microsoft Teams bundling eats Enterprise seats.
- Net cash ~$7.7B (~25% of market cap) - buyback floor plus optionality
- Zoom Phone >7M seats, Contact Center accelerating off small base
- FCF margin ~35%, profitable platform pivot funded internally
- AI Companion shipped suite-wide, no usage-based fees raised
- Workvivo + Mio acquisitions extend beyond meetings into HR/interop
- Revenue growth ~3% YoY, Online segment in structural decline
- $MSFT Teams bundling in E3/E5 compresses Enterprise seat pricing
- $GOOGL Meet, $CRM Slack-Huddles, $ZS-adjacent vendors crowd platform
- AI Companion is cost center - no per-seat upsell announced
- Stock-based comp ~18% of revenue dilutes the buyback
No major news in the last 7 days for ZM - only listicles and opinion pieces, which we filter out by default. See everything anyway.
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